Customer Support

Customer Support

At Zenthrone, your satisfaction is our priority. Whether you have questions about a product, delivery, financing, warranty coverage, or an existing order, our team is here to help.

How Can We Help?

Product Questions

Need help choosing the right massage chair? Our team is available to answer questions about features, specifications, and product recommendations.

Order Support

Have questions about your order status, shipping information, or delivery schedule? We're happy to assist.

Warranty Assistance

If you're experiencing an issue with your massage chair, we can help guide you through the manufacturer's warranty process.

Delivery & Shipping

Questions about freight delivery, White Glove service, or shipment tracking? Contact us and we'll provide an update.

Contact Information

Email: support@zenthrone.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

Response Time

We strive to respond to all customer inquiries within 1 business day.

Before Contacting Us

To help us assist you faster, please include:

  • Your Order Number (if applicable)

  • Product Name

  • A detailed description of your question or issue

  • Photos or videos (if applicable)

Thank you for choosing Zenthrone. We appreciate the opportunity to serve you and are committed to providing an exceptional shopping experience.