Warranty Information

Warranty Coverage

All massage chairs sold by ZenThrone include the full manufacturer's warranty. Coverage varies by model and brand.

Standard Coverage

  • Frame: 5 years (most models)
  • Parts: 2–3 years
  • Labor: 1–2 years
  • In-home service: 1 year (select models)

Extended Warranty

Select models include a FREE 2-year extended warranty at no additional cost. This is noted on the product page for qualifying chairs.

How to File a Warranty Claim

Contact our support team at support@zenthrone.com or call (862) 310-5092. Have your order number and model name ready. We'll connect you with the manufacturer's service team and guide you through the process.

Important Notes

  • Warranty is valid for the original purchaser only
  • Does not cover damage from misuse or unauthorized modifications
  • Always review the specific warranty card included with your chair

📞 Questions? Call us: (862) 310-5092