Warranty Information
Warranty Coverage
All massage chairs sold by ZenThrone include the full manufacturer's warranty. Coverage varies by model and brand.
Standard Coverage
- Frame: 5 years (most models)
- Parts: 2–3 years
- Labor: 1–2 years
- In-home service: 1 year (select models)
Extended Warranty
Select models include a FREE 2-year extended warranty at no additional cost. This is noted on the product page for qualifying chairs.
How to File a Warranty Claim
Contact our support team at support@zenthrone.com or call (862) 310-5092. Have your order number and model name ready. We'll connect you with the manufacturer's service team and guide you through the process.
Important Notes
- Warranty is valid for the original purchaser only
- Does not cover damage from misuse or unauthorized modifications
- Always review the specific warranty card included with your chair
📞 Questions? Call us: (862) 310-5092